FAQ

1. Can I trust to shop on this website?
Many people are concerned about the security of online transactions. We can assure you of the safety of the shipping on our website as well as the quality of products sold. It is safe to shop here; we do not continue to have your payment information on the website after you shopping. We also do not provide your personal information to other parties.

2. Is my personal information safe?
Yes, the information provided will ONLY be used for making legal documents related to the transaction and for delivery.

3. Is it safe to use my credit card?
It is safe to use your credit card. Because our secure socket layer(SSL)software is the industry standard and the best software for e-commerce transaction.It will encrypt your credit card number and the detailed information.

4. Can I exchange or cancel an order?
When an order is sent to us from our site, we tend not to change or cancel your order. The order will be processed automatically as soon as you click "check out". You can contact us with our customer department if you wish to make a change as soon as you want to change. However, due to the above, we can not guarantee that your order will be changed. We send the products after your order with us in a few hours.

5. How long it would take to deliver the product after the payment has been made?
We deliver your product within 2 working days of transaction or on the approximate delivery date mentioned by you in the order form, whichever is later.

6. If the order is lost in transit ?
We deliver the order again if it is lost in transit.

7. What are your terms of payment?
We accept the following credit cards directly with our account: Visa, Master card etc. For the first time customers, Please make sure to place your order to your billing address, or we will deny your transaction.
We also take orders paid by Western Union and Bank Transfer, If you want to pay by them,please feel free to contact us for details.